If a company isn't following the law, there are certain steps you should take to ensure the company changes their policies. In this article, we briefly cover those steps so that you may be able to solve the issue yourself. If you are unsuccessful, the American Consumer Protection Group may be willing to step in on behalf of all consumers.
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What do you do if you receive an erroneous invoice?
Erroneous billing is a fairly common phenomenon. Some of it occurs due to mistakes and some due to unscrupulous practices. Have you ever wondered what you should do with an invoice from a company you've never heard of?
Differences between credit and debit cards
A question that commonly crosses consumers' minds is whether they should use a debit card or a credit card when making purchases. If you have the option, we recommend that you use a credit card unless there is a specific, definable reason to use your debit card. If you want to use a debit card more often, we strongly encourage you to at least use a credit card when making large purchases or purchases from unfamiliar merchants.
Cyber Monday is Here Again
Great Deals Means More Online Scams
Black Friday and Cyber Monday are fantastic opportunities to get great deals on items you need or on gifts for others. However, the upcoming holiday season doesn't mean everyone will be on their best behavior. With seemingly outrageous discounts on products from legitimate retailers, some consumers may not appropriately scrutinize "deals" from lesser known companies. We urge you not to let your guard down. If you have a question about whether a deal is legitimate please contact us.
What is a scam?
The term "scam" originated as slang terminology to describe unfair business practices. The term originally referred to entire companies, but it is now being used as a term for defining certain divisions and actions of legitimate companies. The term is still used in so many different ways that it is difficult to define what is and what is not a "scam."
Find out more about how and why ACPG uses the term "scam"...